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ITIL-4-Foundation Real Questions, ITIL-4-Foundation Practice Exam, ITIL-4-Foundation PDF VCE

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ITIL 4 Foundation Certification Exam is a must-have certification for IT professionals who want to develop their skills and knowledge in IT service management. It provides a comprehensive understanding of the ITIL 4 framework and its key concepts, which are essential for organizations that want to improve their IT services and align them with their business goals and objectives.

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ITIL 4 Foundation Exam Sample Questions (Q533-Q538):

NEW QUESTION # 533
Which dimension of service management includes consideration of the type of relationship required with other organizations involved in the design and delivery of services?

A. Value streams and processes
B. Information and technology
C. Organizations and people
D. Partners and suppliers

Answer: A

NEW QUESTION # 534
Which statement about the 'continual improvement' practice is CORRECT?

A. A single continual improvement register should be maintained by senior management.
B. It is the role of senior management to authorize improvement initiatives.
C. Training should be provided to those involved in continual improvement.
D. Continual improvement participation should be limited to a small dedicated team.

Answer: B

NEW QUESTION # 535
Which of the following includes configuring components and activities to facilitate outcomes for stakeholders?

A. Service relationship management
B. The release management' practice
C. The service value system
D. Service consumption

Answer: C

Explanation:
Explanation
Organizations maximize co-creation of value with their customers by facilitating the outcomes they want to achieve. The four dimensions of service management have shown that a holistic approach is the best way for an organization to:
Achieve its goals in delivering quality and cost effective services
Meet the needs of its customers
Satisfy the requirements of its stakeholders
https://www.bmc.com/blogs/itil-service-value-system/

NEW QUESTION # 536
Which is the BEST example of an emergency change?

A. A scheduled major hardware and software implementation
B. The implementation of a planned new release of a software application
C. The implementation of a security patch to a critical software application
D. A low-risk computer upgrade implemented as a service request

Answer: C

NEW QUESTION # 537
When is the earliest that a workaround can be documented in 'problem management'?

A. After the problem has been logged
B. After the problem has been resolved
C. After the problem has been analyzed
D. After the problem has been prioritized

Answer: C

NEW QUESTION # 538
......

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